The Skinbiome Co. accepts all major credit cards, Apple Pay, Google Pay and PayPal.

For all orders that come in before 5pm on a business day, we will process them within 1 business day before shipping out the order. 

• We currently offer [standard] shipping rates for [$].
• Estimated delivery timelines, actual delivery may vary.
• Shipments to suburban towns may experience longer delivery times.

We feel your frustration. Here are some things you may want to try first: 

• Refresh your browser or using a new window
• Use a different browser (e.g., Google Chrome)

If the problem persists, please email us at CCT@theskinbiomeco.com Our friendly Customer Care team is available to help resolve your needs within 2 working days.

We apologize that all processed orders cannot be canceled or modified. Please email us at CCT@theskinbiomeco.com with your tracking number for any queries and we will try our best to accommodate your requests.

We apologize for the confusion in your order status. This may be due to the error in updates on the delivery’s side.  Fret not! A few of our other customers have experienced similar delays and received their items within the next couple of days.